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Tag: 737 MAX

Getting to the heart of the problems with Boeing, Takata, and Toyota (part 3): Toyota, Takata, and cognitive biases

By Bruce Boyes Posted on 18 July 2019 Posted in Articles and Stories, Automotive Industry, Aviation, Community and Stakeholder Engagement, Complexity, Knowledge Management, Management Tagged with 737 MAX, Boeing, Cognitive Biases, Complexity, KM, Knowledge Management, Takata, Toyota

Unfortunately it’s not just aviation and medicine that are experiencing life-threatening problems at the complex interface between technology and people.

Getting to the heart of the problems with Boeing, Takata, and Toyota (part 2): Current approaches to KM aren’t adequately addressing complexity

By Bruce Boyes Posted on 8 July 2019 Posted in Articles and Stories, Automotive Industry, Aviation, Community and Stakeholder Engagement, Complexity, Knowledge Management, Management Tagged with 737 MAX, Boeing, Complexity, KM, Knowledge Management

Boeing didn’t achieve the right balance in the situational awareness knowledge challenge. But how could this be, when Boeing has a much-lauded knowledge management (KM) program?

Getting to the heart of the problems with Boeing, Takata, and Toyota (part 1): The situational awareness knowledge challenge

By Bruce Boyes Posted on 1 July 2019 Posted in Articles and Stories, Automotive Industry, Aviation, Community and Stakeholder Engagement, Complexity, Knowledge Management, Management, Medicine Tagged with 737 MAX, Boeing, Complexity, KM, Knowledge Management, Medicine

SONY DSC

Boeing’s fatal 737 MAX crashes highlight the challenge of achieving the right balance between too much and too little information.