It is entirely possible to encourage and respect decentralised knowledge and problem solving while retaining an overriding purpose and command structure.
A complex system can only be understood by understanding the small particular parts of day to day interaction. In order to do that, we have to engage people.
Unfortunately it’s not just aviation and medicine that are experiencing life-threatening problems at the complex interface between technology and people.
Boeing didn’t achieve the right balance in the situational awareness knowledge challenge. But how could this be, when Boeing has a much-lauded knowledge management (KM) program?
Boeing’s fatal 737 MAX crashes highlight the challenge of achieving the right balance between too much and too little information.
Despite scholarly criticism of the MBTI, it’s been correlated with aspects of knowledge management. An example from the field of medicine shows that there’s more that could be done to address the persistence of the MBTI.
At first glance, two RealKM Magazine articles may appear to be communicating conflicting information.
Exploring the significant benefits that can flow from the use of TLA management methodologies.
A recent journal article isn’t telling the full story.
The Hawkesbury-Nepean River Recovery Program offers insights into how agile approaches can be used in program management (which is a different discipline to project management).