Nudge initiative creates confusion and undermines trust
An ACT Government behavioural insights trial demonstrates the validity of criticisms of nudge theory.
Category: Community and Stakeholder Engagement
Case studies of knowledge exchange in rural communities and across the rural-urban divide
Four different case studies that show how rural and urban communities are rising to the knowledge exchange challenge.
Applying the quadruple helix model of open innovation in knowledge-based development
The quadruple helix model adds the element of citizenry/community.
Moving towards a fifth generation of knowledge management for development
The identifying concept of the fifth generation of KM4D is cross-domain knowledge integration and knowledge co-creation.
The “Intellectual Dark Web” is nothing new, but highlights a critical issue
Is the Intellectual Dark Web just plain bigoted, or is there more to the story?
KM standard controversy: lessons from the environment sector in regard to open, inclusive, participatory processes
The good, the bad, and the ugly of planning processes.
KM standard controversy: can the KM profession unite in support of the new standard?
It’s actually rather oxymoronic that the development process for an important knowledge management standard has not involved the widest diversity of relevant knowledge.
Planning for the fascinating social complexity of Chinese cities, and what it can teach the west
The self-governance achieved in the urban villages of Shenzhen, China stands in stark contrast to a local government planning process in the Toowoomba Region, Australia.
The knowledge management implications of the Trump vote
We need to radically change the way in which we work with the community: we need to listen to and understand people’s stories, and work collaboratively with them to implement change.
Case study: How to overcome resistance and denial when engaging stakeholders
To achieve the successful implementation of the Sustainable Management of the Helidon Hills Project, I needed to quickly overcome stakeholder resistance and denial. How was this done?