Certification risks point to the need for the KM community to ensure that the training and certification processes for ISO 30401 auditors are rigorous.
Managers and leaders are partly responsible for management fads that aren’t appropriate responses to complexity. But governments and research institutions can actually be the primary drivers of these fads.
A young pizza worker has been vilified for triggering the sudden decision to order South Australia into a strict COVID-19 lockdown last week. But is he really the source of the problem?
Three performance evaluation approaches that can demonstrate outcomes as well as outputs: program logic and performance story reports, most significant change, and multiple lines and levels of evidence.
The argument for why you should not work with the journal “Sustainability” as either an author or editor.
A potentially serious downside of the COVID-19 work from home (WFH) trend is that communicating complex forms of knowledge requires face-to-face interaction.
The State of Community Management 2020 report offers useful insights, but has a very narrow focus on community platforms from just one part of the world.
A complex system can only be understood by understanding the small particular parts of day to day interaction. In order to do that, we have to engage people.
Intervening in one part of a complex system can fail to successfully address a problem, or have unintended consequences in another part of the system.
What does this knowledge disruption mean for knowledge management (KM)?